Booking, Payment and Cancellation Policies

RESERVATION & PAYMENT

Full payment confirms your reservation. All payments are non-refundable.

No-shows, cancellations, and early check-outs are non-refundable.

Date changes are subject to availability.

CHECK-IN & CHECK-OUT

Check-in: 3:00 PM
Check-out: 11:00 AM

A valid government-issued photo ID is required at check-in.

An email address and phone/WhatsApp number are required for communication regarding your reservation.

INCIDENTAL & DAMAGE DEPOSIT

A credit card must be kept on file for incidentals and damages. A hold of USD 250 applies.

For residents, a credit card hold or cash deposit of USD 100 applies.

HOUSEKEEPING

Housekeeping service is provided every other day.

LONG STAYS

Long stays of a minimum of 3 months are available, with rates starting from USD 2,500 per month.

GROUP RESERVATIONS

Group reservations apply to bookings of 5 or more rooms.

A special group discount of up to 10% may be available. Group discounts are non-cumulative and subject to availability.

All payments for group reservations are non-refundable.

A deposit of 50% is required at the time of booking. The remaining balance is due before arrival, with the payment deadline depending on the size of the group.

Housekeeping service is not included under the group discount. Fresh towels are available upon request.

Air-conditioning usage is limited to 10 hours per day for reservations booked under the group discount.

DUTCH CARIBBEAN RESIDENTS

Dutch Caribbean residents may qualify for special benefits, including up to a 25% discount on return Curaçao–Bonaire airfare with Divi Divi Air when booked through the resort.

A resident discount of up to 25% on room rates may be available. Discounts are non-cumulative and subject to availability.

ACTIVITIES & PARTNER BENEFITS

Guests may receive discounts of up to 25% with participating on-property partners, including:

Snorkeling • Massages • Yoga • Booty Workouts • Car Rental

FEES & EXTRAS

All amounts are in USD.

All prices include taxes and the energy surcharge.
A service charge applies to group bookings; the amount is determined by group size.

Extras such as a baby cot, laundry service, early check-in and late check-out are listed with their prices on our Extra Services page.

Current room prices are shown live when you book online.